Keeping care consistent through skilled worker shortages.
The challenge
A national aged care provider was facing a familiar sector-wide pressure: a growing skills shortage among Personal Care Workers. The organisation had recently acquired two regional aged care homes, both reliant on teams of workers sponsored on subclass 482 visas. They needed a solution that protected continuity of care, supported existing staff, and ensured compliance through a period of complex operational change.
What we did
We stepped in early to provide immigration compliance advice throughout the acquisition, ensuring every visa holder, process, and obligation was accounted for. From there, we managed the seamless transfer of a large cohort of employer-sponsored workers and led the negotiation of a bespoke Aged Care Labour Agreement with the Department of Home Affairs, including consultation with key industry stakeholders and unions.
The outcome
We were able to help the care provider secure an approved Aged Care Labour Agreement and successfully transferred their sponsored workforce without disruption. The result was steady, uninterrupted care for vulnerable residents, minimal stress for staff, and a compliant, future-proof pathway to meet ongoing workforce needs.
In short
The homes kept running, the care stayed consistent, and the national care provider gained a strategic long-term solution to a sector-wide challenge.